Things to Know Before Booking
How to Get to Alishan? Read Chiayi to Alishan Bus Schedule
Check Your Departure and Return
The FamiTicket booking system includes Taiwan Tourist Shuttle Bus and Chiayi County Bus schedules. Please check your departure and return bus times before deciding whether to book your ticket.
Taiwan Tourist Shuttle Bus: Chiayi ⇌ Alishan
Alishan Route A (Departure from THSR Chiayi Station via Fengqihu)
From Chiayi THSR Station to Alishan: Cash Fares NT$278 or EasyCard Fares NT$244
Alishan Route A: THSR Chiayi Station → Ding-liou Elementary School → Wufeng Temple → Chukou Visitor Center → Love Prairie → Chukou → Gongxing Forest Park(Zhuhu Road Intersection) → Longmei → Eryanping Trail(Anding) → Xiding → Longtou → Shizhuo → Fenqihu → Shizi Community → Youth Activity Center → Alishan
Fenqihu: Only some buses stop at Fenqihu. Please confirm before booking.
Alishan Route B (Departure from TRA Chiayi Station via Fengqihu)
From Chiayi TRA Station to Alishan: Cash Fares NT$240 or EasyCard Fares NT$211
Alishan Route B: Daya Stop → Chiayi Station → Ding-liou Elementary School → Wufeng Temple → Chukou Visitor Center → Love Prairie → Chukou → Gongxing Forest Park(Zhuhu Road Intersection → Longmei → Eryanping Trail(Anding) → Xiding → Longtou → Shizhuo → Fenqihu → Shizi Community → Youth Activity Center → Alishan
Fenqihu: Only some buses stop at Fenqihu. Please confirm before booking.
Ruili Route (Departure from TRA Chiayi Station)
Chiayi County Bus: Chiayi ⇌ Alishan
7322 Chiayi ⇌ Alishan
7322 (Ride around Fenqihu) Chiayi ⇌ Alishan
7329 HSR Chiyi Station ⇌ Alishan
7302 Chiaiyi ⇌ Fenqihu
7315 Chiaiyi ⇌ Ruifeng
7314 Chiaiyi ⇌ Dabang
107 Meishan ⇌ Taiping Suspension Bridge
The FamiTicket Booking System
Tickets can be purchased 31 days in advance (excluding the day of travel). Example: Tickets can be purchased after 00:00 a.m. on 3/1 for your planned trip on 4/1.
For the outbound journey, you can reserve seats from the “Departure Station – TRA Chiayi Railway Station/THSR Chiayi Station” to all subsequent stations after Longmei (e.g., Chiayi-Longmei, Xiding, Shizhuo, Fenqihu, Shizicun, and Alishan)
For the return journey, you can reserve seats from the “Departure Station – Alishan Bus Station” to all subsequent stations after Longmei (e.g., Alishan-Longmei, Chukou, Dingliu, TRA Chiayi Railway Station/THSR Chiayi Station).
You must first register as a FamiTicket member to book bus tickets online.
You must purchase your bus tickets online using a credit card and then pick up the physical ticket from any FamilyMart convenience store in Taiwan. FamilyMart charges NT$10 per ticket.
You can choose to take a bus to Alishan from Chiayi High Speed Rail Station or Chiayi Train Station.
You can only buy a one-way ticket at a time, not a round-trip ticket. Therefore you must book a return ticket separately.
You can purchase up to 4 tickets at a time.
Ticket Regulations
There are full fare and half fare.
Half fare are available to:
Holders of Disabled Cards. Must ride with a guardian or a partner.
Children below 12 years old at height of 115cm and below 150cm can purchase half fare with valid IDs.
In Taiwan, children under 6 years old can ride for free but do not have their own seat.
If you cannot take the train that day after purchasing the ticket, you can queue up to take other trains that day. However, you do not reserve a seat, so it will be on a first-come, first-served basis.
Source: Taiwan Tourist Shuttle Ticket Refund Procedure
Refund Procedure: For pre-purchased Alishan Line tickets through FamilyMart (FamiPort) or online through FamiTicket that need to be refunded due to unforeseen circumstances, the ticket, name, phone number, and a copy of the bank passbook cover must be sent by registered mail to “3F, No. 61, Sec. 2, Zhongshan N. Rd., Taipei City 104” (Recipient: FamiTicket) before the day of travel (or the following day in case of force majeure events). Alternatively, you can avail a FamilyMart kiosk machine and then proceed to the counter for a refund (a 10% handling fee applies to all refunds).
Book Chiayi to Alishan Bus Tickets with Seat Reservation
Step 1: Go to the Official Bus Booking Website
Sign up for Membership: FamiTicket membership
You will need to fill out the membership form on the website. Please follow my instructions and fill in the required items in order.
▎*國籍: Choose overseas nationality (海外國護籍)
▎*姓名: Enter name on your password (If character count is limited, omit the middle name.)
▎*性別: Male (男) or Female (女)
▎*身份證字號: Fill in your passport number (外國人填寫護照號碼)
▎*出生日期: Date of birth (Year/Month/Day)
▎*手機號碼: Enter Taiwanese mobile number (If you don’t have one, make one up. If you don’t have one, make one up. Starts with 09 and must be 10 digits. Example: 0912345678)
▎備用電話: No need to fill in your second number
▎*收件地址: Enter your hotel address in Taiwan. If you don’t have one, make one up.
First column choose 台北市
Second column choose 中山區 (3th option)
Third column copy and paste this address 中山北路二段44號8樓
This is the address of the famiticket company.
▎*電子信箱: Enter your email (It will be used as a login account and to receive registration verification emails)
▎*密碼設定: Enter your assword
Password strength description:
1. The password length is 8-15 characters
2. The password must contain 3 of the following 4 types: uppercase English (half-size), lowercase English (half-size), numbers (half-size), or symbols (half-size).
3. Symbol Definition: `~!@#$%^&*()_+-=[]\{}|;’:”,./<>?
▎*請再次輸入密碼: Re-enter your password
▎密碼提示: Password hint (Unnecessary)
▎電子報訂閱: Receive newsletter, choose 否 (no)
checkbox,
▎Keep the checkbox at the bottom (I agree to Terms and Conditions)
Click submit button 送出
Step 2: Errors or Complete your registration
If you make any mistakes while filling out the form, you will see a pop-up window with the above errors after submitting the case. Incorrectly filled fields on the membership form will be highlighted in red. Please correct the incorrect fields and press “Submit” again
If your registration is successful, you will see the success screen below. You must check your email inbox for a verification email and click the link to complete your registration. If you are unable to click the link within 30 minutes, you will have to re-register.
If you haven’t received the verification email after 5 minutes, you can request it to be resent. Resend verification letter: here
Step 3: Login and Book Chiayi to Alishan Bus Ticket
Enter you email address and password when you registered. Click the blue login 登入 button.
Login and Book Chiayi to Alishan Bus Ticket here
There are currently 5 different bus routes going to Fenchihu or Alishan. I’ve listed them below starting from the top left (you don’t need to see the Chinese, just read the bus numbers):
▎7302 Chiayi Daya Station ⇌ Fenchihu Line
114年7302 嘉義大雅站-奮起湖線
06:55 – 7302 請提早候車(去程) – (Outbound)
09:00 – 7302 請提早候車(回程) – (Return)
14:55 – 7302 請提早候車(去程) – (Outbound)
17:00 – 7302 請提早候車(回程) – (Return)
▎7329 Chiayi THSR Station ⇌ Alishan (via Fenchihu)
114年7329阿里山線(高鐵出發)經奮起湖
10:10 – 好行班次回程終點站為嘉義高鐵站(回程) – (Return)
11:00 – 台灣好行班次(去程) – (Outbound)
▎7329 Chiayi THSR Station ⇌ Alishan (NO Fenchihu)
114年7329阿里山線(高鐵出發)
09:30 – 台灣好行班次(去程) – (Outbound)
10:10 – 台灣好行班次(去程) – (Outbound)
13:10 – 台灣好行班次(去程)復康(Rehabus)
13:30 – 好行班次回程終點站為嘉義高鐵站(回程) – (Return)
14:40 – 好行班次回程終點站為嘉義高鐵站(回程) – (Return)
16:40 – 好行班次終點為嘉義高鐵站 復康(Rehabus)
▎7322 Chiayi TRA Station ⇌ Alishan (via Fenchihu)
114年7322阿里山線(臺鐵出發) 經奮起湖
09:10 – 班次(回程) – (Return)
09:40 – 台灣好行班次(去程) – (Outbound)
11:55 – 班次(去程)復康(Rehabus)
14:10 – 好行班次回程終點站為嘉義火車站(回程) – (Return)
▎7322 Chiayi TRA Station ⇌ Alishan (NO Fenchihu)
114年7322阿里山線(臺鐵出發)
05:55 – 班次(去程) – (Outbound)
07:10 – 7322 好行班次(去程) – (Outbound)
07:55 – 班次(去程) – (Outbound)
08:40 – 7322 好行班次(去程)復康(Rehabus)
09:10 – 7322 好行班次(去程) – (Outbound)
09:55 – 班次(去程) – (Outbound)
11:10 – 7322 好行班次(去程) – (Outbound)
11:40 – 班次(回程) – (Outbound)
12:40 – 好行終點站嘉義火車站(回程)復康(Rehabus)
13:40 – 好行班次終點站為嘉義火車站(回程) – (Return)
13:55 – 班次(去程) – (Outbound)
14:40 – 班次(回程) – (Return)
15:10 – 好行班次終點站為嘉義火車站(回程) – (Return)
15:40 – 好行班次終點站為嘉義火車站(回程) – (Return)
16:10 – 班次(回程)復康(Rehabus)
17:10 – 班次(回程) – (Return)
Step 4: Choose Your Route
- Click on one of the images or bus number.
- Next page – Click the blue button (我要購票 – I want to buy tickets)
- Next page – Select Date & Time. There is a calendar at the top. Choose your travel dates up to 31 days in advance. All bus schedules from Chiayi to Alishan will be displayed.
- It is recommended that you check every route and decide when to take the bus. You do not need to pay at this time. Pick a departure time that suits your schedule. Once you decide, click the blue button (立即購買 – Buy Now) on the right.
- Then you will see the following screen. Number of tickets purchased? Select 1 to 4
全票嘉義-阿里山 NT$240 (Adult)
【半票】嘉義-阿里山 NT$120 (Children) - At the bottom, check both boxes to agree the terms and conditions
Example: 7322 Chiayi TRA Station ⇌ Alishan
- If you choiose Computer Seat Selection, computer will assign a seat automatically. If you choose Choose Your Own Seat, you will see the following screen. Zoom out on your browser to see the full seating map. Grey: reserved, White: available, your seat is green. Once you’ve made your selection, click the blue button (確定) at the bottom.
- You will see the following screen. Please confirm your travel date and bus departure time. If everything is correct, you can click the blue button (下一步) at the bottom.
- You will see the following screen. You can modify or delete your reservation on this page. Please confirm your travel date and bus departure time again. If everything is correct, you need to click the checkbox (取票手續費10元). I marked the red frame. You agree to pay FamilyMart’s NT$10 service fee and pick up your ticket at FamilyMart later. You can enter your credit card details and click the blue button (結帳 – Checkout) at the bottom.
- If your credit card is accepted and the payment is successful, you will see a confirmation message on the next page.
Step 5: How to pick up your physical ticket at FamilyMart
This is your final step. When you complete your order, you can pick up the physical Alishan Bus ticket at any FamilyMart convenience store in Taiwan. Please bring your order number and passport number when you pick up your tickets.
How topick up physical tickets at FamilyMart’s FamiPort?
Click image to view full size
FamiPort machines only print receipts. You need to take the receipts to the counter and pay a service fee of NT$10 per ticket. Convenience store staff will print out the physical ticket for you.
Although there are many days to collect your tickets, it is not recommended to wait until the last minute to collect your tickets. Please allow sufficient time for picking up the ticket and waiting for the bus. Since you are not familiar with the FamiPort machine, you may have problems picking up your tickets. You can use the FamiPort machines at FamilyMart stores late at night. This way you won’t waste travel time during the day, and you won’t have to worry about people in the queue behind you urging you to hurry up.
If the FamiPort machines are used late at night, there will be few customers and FamilyMart staff will have nothing to do. If you are unable to complete the pick-up, you can also show your email order to the FamilyMart clerk and ask her to help you.
FamilyMart’s FamiPort machines
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■ ChiaTe Bakery Pineapple Pastry-Delivery(Home / Hotel) / Airport Pickup (klook)
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